Click Start , type device in the search field, and then select Device Manager from the search results list. Check for Windows support. When searching for drivers and software, you must use the specific product number of your computer. This page requires Javascript. If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware.

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Message 7 of 7. Message 2 of 7. Note on archived topics. Thank you for a quick reply, the link you gave me worked, and i managed to install HP ProtectTools, but. This page requires Javascript.

I don’t see my operating system. How does HP install software and finyerprint data? Just installed driver, but HP ProtectTools still says that it can’t find the reader nor the Digitalpersona.

Validity fingerprint reader driver for 32 bit and 64 bit Windows 7, Vista, and XP.

HP Customer Support – Software and Driver Downloads

Select the operating system currently on the computer, scroll down, and then expand BIOS. The access manager software is designed to work on specific models and operating systems. Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it.


Please try again shortly. If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver. Asia Pacific and Oceania. The list of recommended drivers for your product has not changed since the last time you visited this page.

Find new device drivers if you changed operating systems.

Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. Do not use a wet cloth because moisture may damage the sensor. Please verify your product is powered on and connected, then try again in a few minutes.

Message 1 of 7. HP Download and Install Assistant up it easy to download and install your software. Solution and Diagnostic Data Collection.

ProBook s FingerPrint Software? But where? – HP Support Community –

I don’t know 4330a about the security software. Find Solutions, ask questions, and share advice with other HP product owners. Under System Configurationlook for a Biometric Device option; if it exists, enable it. Beyond letting you know what drivers you need for the hardware, I can’t be of any more assistance.


Select 4330e operating system and version to see available software for this product. If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not fingerpprint as a result.

This page requires Javascript. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.

We were unable to find any drivers for your product. Not sure which drivers to choose? Clean the fingerprint reader You should periodically clean the fingerprint reader sensor to remove dirt and oil. Javascript is disabled in this browser.